Privacy Policy

1. Introduction

clarizentrovaxiumel.top Ltd (Registration Number: C76942) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at clarizentrovaxiumel.top or use our services.

2. Data Controller Information

The data controller responsible for your personal data is:

3. Data Collection

We collect personal data that you provide to us voluntarily and automatically through your use of our website. The data we collect includes:

• Contact information (name, email address, phone number)
• Business information (company name, type of beauty business)
• Communication preferences and enquiry details
• Website usage data (IP address, browser type, pages visited)
• Cookies and tracking data for analytics and marketing purposes

4. How We Use Your Information

We use your data for the following purposes based on legitimate interests and consent:

• To respond to your enquiries and provide our salon retention consultancy services
• To communicate with you about our services and business updates
• To improve our website functionality and user experience
• To analyse website performance and visitor behaviour
• To comply with legal obligations and protect our business interests
• For marketing purposes, including targeted advertising, with your consent

5. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: For marketing communications and non-essential cookies
• Legitimate Interests: For business communications, website analytics, and service improvement
• Contractual Necessity: To fulfil our service agreements with clients
• Legal Obligation: To comply with applicable laws and regulations

6. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

7. Data Sharing and Third Parties

We may share your personal data with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Website hosting and technical service providers
• Email marketing and communication platforms
• Analytics providers (such as Google Analytics)
• Advertising platforms (such as Google Ads)
• Legal and professional advisors when required

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Contact enquiries are typically retained for 3 years, whilst client service data may be retained for up to 7 years for business and legal compliance purposes. Marketing data is retained until you withdraw consent or we determine it is no longer relevant.

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing and cookies

10. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure hosting, and regular security assessments.

11. International Data Transfers

As we operate within the European Union (Malta), your data is primarily processed within the EU. Any transfers to third countries are conducted with appropriate safeguards in place, such as adequacy decisions or standard contractual clauses.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

13. Supervisory Authority

You have the right to lodge a complaint with the Malta Information and Data Protection Commissioner if you believe your data protection rights have been violated. Contact details and information can be found at idpc.org.mt.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on clarizentrovaxiumel.top with a revised "last updated" date. We encourage you to review this policy periodically.